RingCentral Contact Center
This system allows customers to choose how they contact your business – phone, email, chat, social media, SMS, and more. It makes customer/agent communication more efficient.
$99.99
Contact Center is meant to help improve customer interactions with your business. Their system help customers connect to the best agent to help with their questions and needs, which improves efficiency and overall happiness. Their call center tools will help you optimize staff scheduling, survey your customers, lead to better overall experience, and more. Some of the highlights of this service include the following:
- All in one solution
- Easy to use interface
- Omnichannel support
- Smart routing
- CRM integrations
- Real time reports and analytics
- Workforce optimization capabilities
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