MegaMeeting is an online meeting service with all of the features to make even the most complicated web conference successful. It excels in the areas of video conferencing and audio integration. Unfortunately, its astronomical setup fees which put MegaMeeting out of the reach of many small businesses or freelancers that want to meet with their clients.
MegaMeeting was launched in early 2004 and supports meetings with up an unlimited number of attendees. It has no annual contracts, instead offering several tiers of pricing for different types of customers. For higher-end meetings, MegaMeeting offers an Enterprise version that provides features like private branding and private server access.
- High-quality video conferencing with up to 16 simultaneous video windows
- Runs on Windows/Mac/Linux
- Month-to-month (no long-term contacts)
- Multiple logins for employees or departments
- Two 90-minute training sessions provided
- Registration system
- Toll-free conferencing included (not via third party)
- Browser-based for attendees
- No limit to number of attendees
- Integration with Outlook, iOS Mail
- Specific application sharing
- Premium features require purchase of an extra “business bundle”
- Requires plugin for recording meetings/desktop sharing
- No free trial (free demo)
- Some features not yet available for Mac
- Connectivity issues
Meeting Setup: (Rating: 10/10)
Meeting setup is easy. The invitations are integrated, and no downloads are necessary. With MegaMeeting, you can also join the meeting from one of their cloud-based mobile apps, which still offer the same powerful features as the web-based application, but on the go.
Features: (Rating: 2/10)
MegaMeeting has all of the features you could want, but they do charge more for their features than your average service provider. This is disappointing, because one of their key advertisements is that you can save money by using video conferencing, but yet they charge extensively for their service. Their free version is severely lacking in features too – making users almost forced into purchasing a paid plan if they want to make MegaMeeting worth using. Some features do include a 100 percent browser-based service, live high quality video, multi-language supports, cross platform compatability, high quality VoIP audio, text chat, reporting capabilities, polls and surveys, computer sharing, custom rooms, moving attendees from one room to another, private chat, and even the ability to share PowerPoint presentations, documents, etc. all without uploading.
Video: (Rating: 10/10)
We would give MegaMeeting 10 stars if we could. High-quality video conferencing for up to 16 users at a time provides for an excellent video conferencing experience with this service.
Audio: (Rating: 10/10)
VoIP and in-house toll-free teleconferencing are both available. Audio quality is excellent as long as you have a secure connection.
Security: (Rating: 8/10)
MegaMeeting uses 128 SSL-bit encryption and authentication systems to protect customer data, which is standard in the industry.
Ease of Use: (Rating: 2/10)
We experienced significant issues with MegaMeeting during our trials, including several dropped meetings that had to be restarted. One of the two testers was on cable WiFi, but even so, two dropped meetings is unusual (this did not occur in any other trial). Furthermore, plugins for several functions had to be installed during the meeting.
Help and Support: (Rating: 10/10)
MegaMeeting has 24-hour support via phone and support ticket. They also have user manuals and a wiki page with FAQ and other information.
Enterprise: $19,995 one-time fee
Monthly Price: $39 - $49
Help and Support
Invite Attendees After Meeting Started
Collaboration & Sharing
Specific Application Sharing
Annotation & Drawing Tools
Max # of Video Streams: 16
Toll Free Dial in #'s
Meeting Room Branding
Operated Assisted Meetings
128-bit AES/Blowfish encryption
What We Like About MegaMeeting
High-Quality Video Conferencing: This is where MegaMeeting really surpasses the competition. Participants can communicate via audio, text chat, and video conference. This is made possible by MegaMeeting’s powerful video chat server. MegaMeeting includes multipoint desktop video conferencing software that supports up to 16 individual video streams at one time. Plus, it supports an unlimited number of additional web conferencing attendees who can see the 16 members with video.
Supports PC/Mac/Linux: MegaMeeting’s web conferencing products support all three operating systems (PC/Mac/Linux).
Multiple Logins: Using MegaMeeting, you can assign an unlimited number of log-ins to your account for other employees or departments. Each log-in includes unique credentials. Administrators can allocate how many seats each login is allowed to use, as well as track usage by login.
One-on-One Training: MegaMeeting provides two 90-minute training sessions to help you get the hang of the software.
Registration System: All MegaMeeting accounts include registration tools, including the ability to require and report on attendees registering for individual meetings.
Integrated Toll Free Conferencing: Where other providers work with a third party to provide toll-free teleconferencing, MegaMeeting provides an integrated toll-free teleconferencing service for 6.9¢ per minute per attendee. This eliminates many of the hassles of dealing with a third party when trying to set up a teleconference with your web conference.
Browser-Based for Attendees: MegaMeeting does not require attendees to download anything. This expedites the meeting starting process and reduces the logistical side of web conferencing.
Unlimited Attendees: This is a big advantage for companies that need to hold meetings with large numbers of attendees. The all-inclusive professional and enterprise plans put no limits on the number of attendees per meeting.
What We Don’t Like About MegaMeeting
Multiple Potential Setup Fees: For example, if you want to have the ability record meetings, there is a one-time setup fee of $299. No, that’s not a misprint! The general one time setup fee for their “Professional” product (which includes expected features like whiteboard and desktop sharing) is $995 alone. This makes MegaMeeting one of the priciest merchants in our reviews.
Plugins Required for Some Features: Even though they are 100% browser based, recording meetings and sharing desktops requires additional plug-ins to be downloaded and installed.
No Free Trial: A web conferencing solution that expects customers to drop $1,300 in setup fees should offer customers a decent free trial period, but all MegaMeeting has is a live demo. There is no trial period of any kind available, although there is a 30-day money-back guarantee.
Some Features Not Compatible with Mac: Specific application sharing, for instance, is not compatible with Macs.
Connectivity Issues: During our trial, the connection was lost and the meeting had to be re-started twice. Compounded by many users, such connectivity problems could become detrimental. MegaMeeting suggests Ethernet connections to avoid such issues when using webcams and other high-bandwidth functions.
Although MegaMeeting’s features can’t be beat, we aren’t sure that many small to mid-sized businesses will justify the monthly price and setup fees to get those features. If it were not for the cost we would rate them higher, but their pricing presents a major obstacle for many businesses.