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Sync is a Canadian-based cloud storage provider that offers zero-knowledge, end-to-end encryption for home users. Their impressive 5 GB of free storage make them an ideal choice for those that want to backup a few files or photographs without the costs of a traditional backup.
A well-secured storage provider with zero-knowledge storage.
- Free 5GB of storage
- Mobile device access
- Real-time backups
- Only restore what you put in the Sync folder
- Not a full-backup/no system files
- Higher price to extra personal storage
- Features are more business-centered than personal
Access: (Rating: 10/10)
Sync provides users with maximum accessibility. They are multi-platform compatible and offer Mac and PC as well as mobile device capability. Users can also access their files offline via the app or installed software on their computer. Also, a user can always log-in to the website to access their files and version history from the web portal.
Backup: (Rating: 9/10)
Backups are selective with Sync. Users will only backup what they put in their Sync app or folder on their computer. But, if users work from those files in the folder everything will be updated in real-time and automatically synced across all devices. Currently Sync offers 5GB of free storage, 500GB and 2TB of paid storage paid out in annual subscriptions. The 5GB of free storage is lifetime and will never expire. There are no file size restrictions, bandwidth limitations, etc., but system files and a full system backup are not possible with Sync. They do not offer Linux compatibility either – but most home users will not find that as a drawback.
Restore: (Rating: 8/10)
While Sync offers some excellent backups and they are very reliable, a user cannot restore their entire computer if it is lost or stolen. That being said, when a user gets a new computer, all they have to do is install the Sync software and they have instant access to their saved files once again. Also, users can restore deleted files as well as past versions – and even preview them before restoring them. There is no hard copy restore with Sync, but if a device/computer is lost or stolen Sync does offer a remote wipe with the paid version.
Share: (Rating: 9/10)
Sync has great sharing options for their users. While most of the advantages are for business users, private users can still enjoy collaborative folders, link sharing and even setting permissions. Free users may not have access to all of the sharing features, such as setting permissions, setting password limits or wiping remote devices with shared folders present.
Sync: (Rating: 10/10)
Everything is automatically synced with Sync every time it is saved. Because the saves are done in real-time, a user can have instant access to the latest version on any device with the Sync app installed. Users can also set selective sync permissions for files to avoid any conflicts.
Security: (Rating: 10/10)
The security that comes with Sync is impressive for business and private users alike. With their zero-knowledge end-to-end protection, Sync employees will never have access to a user's files nor will they have their password or even access to their meta data. Sync offers a privacy-guarantee to all of their customers. They also feature a 2048-bit RSA and 256-bit AES, SSL, and TLS encryption. Files are encrypted and stay encryption forever and with their remote wipe feature users can delete all of their Sync files if they lose or their computer is stolen. Also, users can customize their account notifications so that they know if someone accesses or changes a file in their Sync account. The data center features geo-redundant systems and superior uptime guarantees as well.
Help & Support: (Rating: 7/10)
The help and support with Sync is a little lacking. Users only have access to customer and tech support via email and the hours are not specified, but not 24/7. They do offer a help center and knowledgebase for customers and they answer numerous questions as well as feature tutorials, but for those that are not tech-savvy, limited support may be an issue.
All users receive up to 5GB of free storage space for life.
Sync Pro: Receive up to 500 GB of storage and unlock features like sharing permissions and better recovery. Starts at $49 per year.
Sync Pro 2TB: Receive up to 2TB of storage and unlock all features. Starts at $98 per year.
No Bandwidth Caps
No File Size Restrictions
No File Type Restrictions
Help and Support
Restore Individual Files
Version History: Unlimited
Encrypted File Transfer
Encrypted File Storage
What We Like About Sync
Free 5GB of Storage: Users can get up to 5GB of free storage space without the need for a credit card. Payments will only be required once the user surpasses the 5GB. This storage space never expires either.
Instant Syncing: Instead of having to schedule syncing like other backups, Sync automatically updates in real-time and the newest version is available online, via device or on a computer instantly.
Multi-Platform Ready: Not all backups offer mobile and PC and Mac capabilities, but Sync is multi-platform ready. The only platform they do not support is Linux, but that is not much of a concern for home users like it is for business users.
No File Size Limitations: Users are free to upload whatever size file they want to their Sync account as long as they stay within their maximum storage space limit.
Remote Wipe: For users that are constantly on the go, being able to wipe files from anywhere is important – especially if a computer or mobile device is lost/stolen.
What We Don't Like About Sync
No External or NAS Ability: Unfortunately those with an external drive or NAS will find that Sync does not offer them adequate backup.
More Business than Personal: While Sync has some great features, most are unlocked at the Pro level, which requires users to pay $49 per year for 500GB, which may be too much storage space for a single user.
Limited Support: Sync does offer email support, which most home users prefer, but there is no phone support, hours are not published and users that want to contact support after hours will have to rely on the FAQs or the knowledgebase to get answers to their questions while they wait for customer service to respond.
How to Backup with Sync
Backing up with Sync is the same as backing up to your computer or saving a file. Users just install the app or software, then save directly to the Sync folders.
How to Restore with Sync
There are two options for restoring with Sync:
1. Restoring All Files: For users that need to restore all files saved on Sync, they just need to install the app or software on the new device. Once they login, access to every file is instant – no downloading or wait times.
2. Restoring a File: Sync allows users to restore a single version or deleted file. Users will need to log-in to the web portal then find the file they are looking for. They click on options, then select file version. A list of previous versions will appear and users can preview which one they want before clicking to restore the selected file.
Sync offers users up to 5GB of free storage space, zero-knowledge storage and numerous features that competitors can only dream about offering.