Reviews - Cloud Backup

BackBlaze Review

BackBlaze Review

Rating:
  8.4/10


BackBlaze

Try BackBlaze Unlimited Backup for Free for 15 Days.

$5.00/month

Cloud Backup

Backblaze was founded by a team of entrepreneurs with security, scalability, and usability backgrounds. Its headquarters is located in the heart of Silicon Valley in Palo Alto, California. Backblaze’s mission is to ensure that all important computer data is backed up. The company was selected as a winner of the AlwaysOn Global Top 250 private companies for game-changing technology and market value.

Great Set-it and Forget-it cloud backup for novice users.



PROS:
  • Restore file options
  • Versioning
  • Automatic update of backups
  • External drive support
  • No file size restrictions
  • Lost computer locator

CONS:
    • No backup of network drives
    • Slow uploads
    • No file sync or sharing
    • Exclusion-based backup

backblaze-post-2



Access: (Rating: 8/10)

Backblaze files are accessible from computers, iPhones, and Android smartphones. As long as you have a web browser with Internet, or the Backblaze app, you can explore and delete files at will. You can also have files FedEx’d to your home or business.

Backup: (Rating: 10/10)

The most unique thing about Backblaze is that companies backs up every file, unless the file is excluded. This is called an exclusion-based backup system. Instead of selecting the files that need backing up, which can be confusing for novice users, Backblaze automatically backs up every file. Then, to save time and storage space, they exclude operating system files, applications, and temporary internet files because these are files you mostly likely wouldn’t want to restore from backup. You can also manually exclude files.

BackBlaze

Restore: (Rating: 8/10)

To restore files from Backblaze, users can take advantage of versioning to select a precise version of a file to instantly restore. They can also restore files from a flash drive or external drive sent by postal mail. Lastly, users can restore files from both the iPhone and Android apps, as well as the web browser. Even deleted files are saved for 30 days.

Share: (Rating: 0/10)

Because BackBlaze is a true backup service it does not offer file sharing.

Sync: (Rating: 0/10)

Backblaze is more of a true backup service than many other services. It’s not a syncing service, but it certainly complements syncing software like iCloud.

Security: (Rating: 8/10)

Backblaze speaks a lot about security, but it isn’t all talk. Between invisible encryption and passphrases, the company is security conscious. Their encryption is military grade

Help & Support: (Rating: 8/10)

Backblaze has an extensive knowledgebase and FAQ. They also have a support ticket system for further help, should users need to contact a real person. Unfortunately, you can’t talk to a person live by phone but you can chat online.



Specification

Storage Space

Unlimited

Backup

Incremental

Differential

Automatic

Scheduler

Selective

Idle Backup

No Bandwidth Caps

No File Size Restrictions

No File Type Restrictions

Help and Support

24/7 Support

Live Chat

Email

Social Media

Online Tutorials

FAQ's

Knowledge Base

Restore

Full Restore

Restore Individual Files

Request Hard Copy help

Version History: 30 help

Share/Sync

Other Features

External Drive Support

Security

Hardened Facilities help

Encrypted File Transfer

Encrypted File Storage

Platforms

Windows

Mac

IOS Iphone/Ipad

Android


What we Like about BackBlaze

BackBlaze Restore: You have the choice of what data you want to restore. You can recover a single file, a folder or directory, a set of random files, or all of your files. BackBlaze offers three main restore options:

  • a. Download Zip File (Free)
  • b. 128GB Flash Drive ($99 – Your files will be sent on a DVD via FedEx Standard Overnight.)
  • c. 1TB Hard Drive ($189 – Your files will be sent on an external USB hard drive.)

The company used to offer a mailed DVD as a hard copy backup, but discontinued its use in early 2012.

Versioning: Backblaze will keep multiple versions of files for up to 30 days, and you can recover it through all the standard restore methods offered.

blackblaze-post-3Automatic Update of Backups: Another helpful feature of Backblaze is that it will update files as they’re changed. As files are being added or edited, they are automatically backed up to the service. Backups are incremental and continuous so users don’t need to remember when to start the process. Not all online backup providers offer this feature, and it’s really beneficial. You have the option to change it if you prefer.

External Drive Support: Backblaze also offers USB and FireWire external drive support. You can back up external drives, but be sure to reattach the drive within 30 days of removal, or Backblaze will think you deleted the “missing” files and trash them from your backup.

No File Size Restrictions: Previously Backblaze limited individual file size uploads to 4GB by default, which could be raised to 9GB. Now with version 2.0, they’ve removed these restrictions. But this is not a default setting – users must go into the Settings panel and remove the restrictions for this to happen.

True Unlimited storage: This gives you the ability to store all of your data without worrying about running out of space. Unlike some of its competitors Backblaze’s storage is truly unlimited – no bait and switch here.


What we Don’t Like about BackBlaze

No Backup of Network Drives: Many people have good reasons to backup data on network drives and Backblaze has realized that, and says that they will be offering a solution for this case soon.

Slow Uploads: Unfortunately, Backblaze is plagued by the common enemy of all online backup providers: slow upload speeds. It can take weeks or longer for users to upload massive media libraries. While a slow backup is infinitely better than none at all, many users may be put off by a “two weeks remaining” progress indicator.

Update: With version 2.0, they have significantly increased performance, including uploads. Files are now batched on local computers and then uploaded in order to fully utilize today’s broadband connections. Large files will continue to backup where they left off if interrupted.

No File Sharing or Syncing: BackBlaze is strictly an online backup service. You’ll get no bells or whistles with it. If things like file sharing or file syncing to multiple devices is important to you, then look to another provider, because you won’t get those features with Backblaze.

Exclusion-based Backup: Users who have large amounts of storage needs, or who have files they just don’t want or need to backup,might find Backblaze a bit annoying. If the files or folders aren’t automatically excluded by the program, then users must manually deselect them.


Backing Up Your Files with BackBlaze

Automatic Backup: BackBlaze features an automatic backup program. All data on your device is backed up unless you specify to exclude it – that includes documents, videos, MP3s, photos, and more. By default the automatic system will exclude operating system files, application files, and files that have been moved to your trash. Temporary files are not automatically backed up.BackBlaze Locate Computer

Backing Up External and USB Drives: When BackBlaze is setup on a user’s device, it automatically scans for USB and external drives. But, if the user would like to add a drive manually they must plug in the device, then go to Settings on their BackBlaze program. The user then selects the external hard drives that appear on the program and BackBlaze will automatically backup each time the device is plugged in and turned on.


Restoring Files with BackBlaze

Simple Restore: BackBlaze has three ways to restore files: web download, USB drive and USB flash drive. Each restoration method starts with the same process. The user must log-in to their BackBlaze account online, then go to Sign In to Restore. On the Restore tab, the user then selects how they wish to restore their files (i.e. download, USB drive or USB external). If ordering an external or USB flash, the user will then be prompted to pay and they can monitor the progress of their order via the My Restores tab. If the user wishes to do the free download, they select the location for download and begin. The progress of this can also be monitored on the My Restores tab.



8.4 Total Score
Excellent

BackBlaze is unique because it backs up everything except files specifically selected for exclusion. Backblaze backs up all the files, including music, pictures, and movies. It's a true backup service, rather than a syncing or sharing service. This is why we have rated it higher based on being a true backup service and not a sync/share utility.

Access
8
Backup
10
Restore
8
Security
8
Help and Support
8

BackBlaze

Try BackBlaze Unlimited Backup for Free for 15 Days.

$5.00/month

Cloud Backup


Lynn is the founder and chief editor at ReVUEzzle.com. She is responsible for strategy and business development. Her background is in software development, marketing, and project management. She loves camping, traveling, and all things soccer related. She has been married for over 30 years to one great guy and has two adult children. Lynn is also the human companion to two cats - Jynx and Spanky. She is based in Minnesota, USA.

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