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Category: Virtual Phone System Articles
Citrix Buys Grasshopper: What Does That Spell for Customers?

Citrix Buys Grasshopper: What Does That Spell for Customers?

In April 2005, Citrix entered into an agreement stating that they would acquire Grasshopper Group, LLC. This leading provider of cloud-based telephone solutions for small ...

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How Much Bandwidth Do You Need?

How Much Bandwidth Do You Need?

Many problems with VoIP and call quality are not related to the service provider, but to Internet connectivity issues—including those related to bandwidth. In fact, bandwidth ...

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Top Virtual Phone System Problems

Top Virtual Phone System Problems

While virtual phone systems are a great choice for many, it is not a perfect one. In order to fully appreciate what a virtual phone system has to offer, it's important to ...

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Traditional vs. VoIP Audio Conferencing

Traditional vs. VoIP Audio Conferencing

Conferencing is a primary feature when looking for VoIP service providers. While we don’t always differentiate between traditional (TDM) audio conferencing and teleconferencing ...

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Why Call Recording is a Must Have Feature

Why Call Recording is a Must Have Feature

More and more businesses are taking advantage of call recording. So much so that it’s hard to find many businesses that don’t advise callers that their call may be recorded. And ...

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Four Essential Virtual Phone System Features

Four Essential Virtual Phone System Features

Features are a selling point for many virtual phone system providers, as they should be. After all, it’s not simply the service you’re looking for, it’s what that service provides ...

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Reducing BYOD Security Risks

Reducing BYOD Security Risks

The advantages of BYOD policies are vast. It can increase morale, productivity, and connectivity in the workplace. It can also save businesses money on equipment costs and ...

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BYOD: The Future of the Workplace

BYOD: The Future of the Workplace

The future of the workplace is evolving. No, we don’t all telecommute. Yes, many of us still slave away in dimly lit cubicles. Yet, more and more people and businesses are ...

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Hosted PBX vs. On-Premise PBX: What’s the Difference?

Hosted PBX vs. On-Premise PBX: What’s the Difference?

When looking at office and business communications systems, we often encounter the term “PBX.” It’s usually an afterthought for many, but there are subtle differences in the type ...

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Why Virtual Phone Systems Make Sense for Small Business

Why Virtual Phone Systems Make Sense for Small Business

Small businesses have their own unique needs in order to operate successfully in today’s marketplace. While the nature of each small business dictates many of these needs, ...

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What is a Cloud/Hosted PBX – Is It Right for Your Business?

What is a Cloud/Hosted PBX – Is It Right for Your Business?

As a business owner, you have a lot going on. When it comes to changing up how you communicate with employees, vendors and just about everyone, you may find yourself overwhelmed ...

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Webinar vs Web Conference vs Webcast – What’s the Difference?

Webinar vs Web Conference vs Webcast – What’s the Difference?

There seem to be many terms floating around out there that all seem to mean the same thing. But do they really? Well, the short answer is "no". There really is a difference ...

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