Sage 100 ERP Review
Sage 100 Introduction
Sage 100 (also known as Sage ERP) is an ERP product that offers enterprise resource planning and financial accounting for small to medium-sized businesses that have 10 to 100 employees total. It is a robust accounting program that offers comprehensive functionality – as well as inventory and manufacturing management. Unlike other accounting programs, it definitely offers more convenience and management tools in a single program.
An enterprise resource planning and financial tool for businesses up to 100 employees.
- Manufacturing and inventory management
- Customer relationship management
- Human resources
- Automated disaster recovery services
- Add or remove functionality as needed
- Too robust for some businesses
- High monthly cost
- Not tailored to self-employed, independent contractors, etc.
- Doesn’t offer tax prep or assistance
- Payroll in addition to high cost of accounting/management software
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Scoring and Rating
Accounting and Business Tasks: (Rating: 10/10)
Sage 100 or Sage ERP offers basic accounting features, such as recording sales and receipts, paying bills, financial reporting, integrating with your bank for faster downloads of transactions, invoicing, etc. You can also pay vendors by printing checks and manage jobs/projects right in the accounting program. Inventory is available with Sage 100 ERP as well.
Invoicing: (Rating: 9/10)
Invoices are created and sent via the Sage 100 program. You can customize them with your logo, business information and multi-currencies are accepted on Sage ERP. Payments can also be accepted through Sage 100, but payment fees are in addition to the monthly service fee. To accept payments you will need to sign up for a Sage Payment Solutions account and then pay their per transaction or per month fee.
Estimates can also be created in Sage 100 and converted into invoices with ease. Recurring billing is available and multiple tax rates are supported. Invoices are sent via email and there is no snail mail option at this time.
Management: (Rating: 9/10)
Sage ERP is definitely made for management purposes. You can manage current jobs and projects in the system itself, manage inventory and even support multiple companies in a single program. Materials can also be added to the system for tracking. Payments can be made and vendors tracked as well.
Time tracking is available for employees, but payroll is not part of the Sage 100 program – it can be added on. You can, however, integrate Sage 100 to your existing ecommerce or POS or just accept payments from the program directly to skip the middle man.
Ease of Use: (Rating: 7/10)
Unfortunately Sage is one of the harder software programs to setup and manage – and they have been this way for some time. They do have plenty of tutorials and guides online as well as a knowledgebase for those that need to get more in-depth information. They do strive to make the process as easy as possible and limit how much time you spend accounting while using their program, but it will definitely take some time getting used to.
Access: (Rating: 6/10)
Sage 100 ERP can only be accessed online and desktop and they only support Mac and PC. They do not have a mobile app for the Sage ERP software at this time, so you do not have access to the mobile app features that other providers have as well.
With the ERP you can have as many as 1,000 or more users access (per user fees apply though), and there is no online accountant access – so you’ll have to create an accountant file and email to your accountant.
Taxes: (Rating: 6/10)
One thing Sage really lacks is their ability to simplify taxes. For the amount you pay, you would expect integrated tax software or something that makes filing taxes easier, but they don’t have it. You can only print 1099s and W2s if you have the payroll add-on (which costs extra) and you cannot file payroll taxes unless you have their payroll program as well.
You cannot have an accountant access the file online, so you will have to download at the end of the year and send to your accountant. This may be a huge inconvenience for some bookkeepers and business owners alike.
Pricing: (Rating: 5/10)
Pricing for Sage is extremely confusing and they don’t make it easy to find pricing information online – something most business owners wouldn’t appreciate. They say that Sage 100 starts at $45 per month, but in reality, it seems it costs $110 per month per user – and that doesn’t include the added costs of payroll or payment processing (if you opt to add those in). They do not specify how much their payment processing is, but payroll starts at $49.95 per month.
There are no introductory rates at this time and payments are done monthly for the program. Sage is definitely one of the costlier accounting programs – especially once you consider the features and compare to similar programs.
Customer Service: (Rating: 7/10)
Finding customer service isn’t very easy either. While they do offer email support, they don’t make it easy to find their contact information. Instead, your best bet is to call Sage directly. They do, however, have a knowledgebase published online, tutorials and guides for setting up your system. They don’t have a live chat option at this time – something we hope a company of this size adds in the future.
Currently Sage Software has an A- with the BBB.
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Sage 100 Specifications
Regular Pricing(after intro): $110 per user per month
Introductory Pricing: $45 per user per month
Free Trial: None
Score Based out of Total of 10
# of Users Per Account
3 - 1,000
# of Clients/Customers
# of Invoices
Basic Accounting Features
Can Import Bank Transactions
Estimates or Quotes
Converts Estimates to Invoices
Managing Bills and Paying Bills
Credit Card/Paypal Processing: Added Fee
eCommerce or POS Compatable
# of Built in Reports: not specified
Prints Payroll Checks or Process Electronically
Can e-file or Manually File Payroll Taxes
Help and Support
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What Type of Business Could Use This Software?
Sage ERP isn’t ideal for freelancers, independent contractors or even small businesses. Instead, they work best for small to medium-sized businesses that have anywhere from 5 to as many as 250 employees. They are unclear as to how many employees they can actually accommodate, but the system can grow to the needs of a company, which means it is likely to handle more volume. It is also ideal for companies that want a single solution – from inventory to project management and finances in a single program.
For those on the go, its lack of mobile access and options may prove problematic, so we wouldn’t recommend this software for anyone that needs mobile access to their accounting program.
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Sage 100 Pricing
Pricing is unclear with Sage 100 and you can request a demo, but not necessarily a free trial.
Pricing ranges from $45 per user per month to as much as $110 per user per month.
Payroll starts at $49.95 per month.
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What We Like About Sage 100
Inventory and Project Management: We like that Sage 100 has inventory and project management integrated into the same program. Unlike others that offer half done management, the tools offered with Sage 100 are definitely everything a company needs to manage inventory, projects and even manufacturing projects.
Multi-Currency: Most people would not realize how difficult it is to find software programs that offer multi-currency support and even lower levels of Sage accounting do not. We like that Sage 100 (especially with the price) offers multi-currency support.
Writing Checks: There’s a few programs out there that let you manage vendors, but not all of them allow you to pay through the program or even print out checks. With Sage 100 ERP, you can.
High Volume Access: Sage 100 is built for high volume access – meaning you can have up to 1,000 or more user accounts on a single plan if you wanted (per user fees do apply of course).
Time Tracking: Sage 100 does allow you to track your own time, billable hours as well as employee timesheets. This is a refreshing feature for those that need to monitor billables – and not all accounting programs offer time tracking at all.
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What We Don’t Like About Sage 100
No Online Accountant Access: Sage ERP doesn’t have online accountant access. Considering how many user accounts you can create, it’s a little weird you cannot have your accountant access your software and get what they need for taxes.
No Mobile App: There’s no mobile app with the Sage ERP programs, which is a little upsetting. Most business owners are on the go and need something that can work with their busy lifestyle – and at least input a few expenses.
High Price and Payroll Not Included: You can do payroll and collect payments with Sage 100, but the price to do so is steep especially when you look at the price you’re paying just for the software itself.
Conflicting Information About Software Online: It can be confusing to research all of the features of Sage 100. They will state that it is capable of doing one thing, but only if you upgrade (which isn’t readily announced). The brochure is much more in-depth, but users quickly browsing may think Sage 100 doesn’t have the features they need unless they take the time to do extra research.
No Free Trial: You can request a free demo, but this isn’t a free trial. The demo lets you explore the software further, but you aren’t physically trying it out on your own company. It is better when a company offers a free trial so you can at least get a feel for the software and see if it’s the right fit for your accounting needs. Demos can be too singular and not provide you with hands-on access.
Typically Must Finance the Software: Sage products come at a high price and per user charge. Most business owners will find that they need to lease to own or do owner financing in order to purchase and setup their ERP from Sage. This is an inconvenience for some users.
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Sage 100 ERP offers everything from inventory management to product and task management and accounting. This in-depth desktop software is ideal for SMBs looking to maximize what they get from a single program.
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